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FAQ`S

Ques: What products do you sell on madhava.online?

Ans: We offer a diverse range of products spanning categories such as electronics, fashion, home decor, beauty, and more. Explore our website to discover our extensive collection.

Ques: How can I place an order?

Ans: Placing an order is simple! Navigate our website, select your desired products, and proceed through the checkout process. No account creation is required

Ques: What payment methods do you accept?

Ans: We accept various payment methods, including credit/debit cards, net banking, and Cash on Delivery (COD) for your convenience. Rest assured, our payment processes are secure and reliable.

Ques: How can I track my order?

Ans: Once your order is shipped, you will receive a tracking number via email. Track your order using this number on our "Track Your Order" page. For further assistance, reach out to our support team

Ques: What is Your Return and Refund Policy?

Ans: We offer a hassle-free 5-day return window. If you're unsatisfied with your purchase, you can request a return, and upon approval, receive a full refund. Detailed information is available in our Return and Refund Policy.

Ques: How do I cancel my order?

Ans: Orders can be cancelled within 24 hours of placement. Contact our customer support team or email support@madhava.online Once an order is shipped, it cannot be cancelled

Ques: Who can I contact if I have a problem with my order?

Ans: All inquiries can be forwarded to support@madhava.online and you can also WhatsApp us at 9663919743